TareqMahmoud

TareqMahmoud

EXECUTIVE - PREMIUM SERVICES & CORPORATE RELATIONS

Abu Dhabi United Arab Emirates

Profile summary

Experienced in cash management and banks policies also strong at utilizing current trends to develop sales projections have the abilities and skills necessary to execute programs, policies and procedures that will ensure total compliance with the best practices and current regulations. • A team player with polished communication skills : verbal , written , interpersonal , presentation and reports

Key skills

Skills
Good communication - written and oral skillsExcellent conceptual and analytical skillsEffective interpersonal skillsAdept in presenting views and persuading customersMicrosoft powerpointMicrosoft wordMicrosoft excelCRM Software Proficiency (e.g., Salesforce, Dynamics 365): Managing client relationships and data efficiently is crucial.Strategic Account Management: Developing and executing strategic plans for key corporate accounts.Negotiation & Conflict Resolution: Successfully navigating complex negotiations and resolving potential conflicts with high-value clients.Financial Acumen: Understanding financial statements, budgets, and pricing strategies to make informed decisions.Data Analysis & Reporting: Interpreting data to identify trends, measure performance, and provide insights to clients and internal stakeholders.

Professional experience

EXECUTIVE - PREMIUM SERVICES & CORPORATE RELATIONSFeb 2024 - Present
Alansari Exchange LLC | Dubai

Prospect in targeted segments that require meeting standards in phone calls. • Present services to potential customers in an ethical structured & professional manner. • Foster and develop relationships with existing and new corporate client opportunities. • To research and identify new business opportunities • including new market areas or new ways to reach the market. • Prepare proposals on products and services to acquire new clients • Meet set sales targets by onboarding/assisting new and existing customers. • Ensure (KYC) Know Your Customer onboarding procedures for corporates and AML (anti-money laundering) screening • Adhoc assignments as required by the immediate line of authority • Timely reporting of monthly and weekly sales target revenue, sales, goals, feedback from customers,

  • Prospect in targeted segments that require meeting standards in phone calls.
  • Present services to potential customers in an ethical structured & professional manner.
  • Foster and develop relationships with existing and new corporate client opportunities.
  • To research and identify new business opportunities including new market areas or new ways to reach the market.
  • Prepare proposals on products and services to acquire new clients
  • Meet set sales targets by onboarding/assisting new and existing customers.
  • Ensure (KYC) Know Your Customer onboarding procedures for corporates and AML (anti-money laundering) screening
  • Adhoc assignments as required by the immediate line of authority
  • Timely reporting of monthly and weekly sales target revenue, sales, goals, feedback from customers,
SENIOR RELATIONSHIP OFFICER -FINANCE EXECUTIVEFeb 2023 - Aug 2023
First Abu Dhabi bank FAB | United Arab Emirates- Abu Dhabi

Checking Customers KYC • Generating leads and converting them into customers to open accounts with our bank and close the deal in with multi products such as personal finance & credit cards • Building and maintaining effective relationship with customer to close the deals • preparing proposals, calculating eligibility, checking customer profile in AECB report • Data entry for the needed documents for pre approval • Ensure that all applications submitted are error free and fixed • Initiate cross sell other banking products on best efforts basis • getting customers signature for the required documents and settling customer liabilities from other banks • Escalate Customer complaints • Releasing the funds for the customers

  • Checking Customers KYC
  • Generating leads and converting them into customers to open accounts with our bank and close the deal in with multi products such as personal finance & credit cards
  • Building and maintaining effective relationship with customer to close the deals
  • preparing proposals, calculating eligibility, checking customer profile in AECB report
  • Data entry for the needed documents for pre approval
  • Ensure that all applications submitted are error free and fixed
  • Initiate cross sell other banking products on best efforts basis
  • getting customers signature for the required documents and settling customer liabilities from other banks
  • Escalate Customer complaints
  • Releasing the funds for the customers
RELATIONSHIP BANKER - ISLAMIC FINANCE EXECUTIVEAug 2020 - Dec 2022
Abu Dhabi Islamic Bank ADIB | United Arab Emirates- Abu Dhabi

Maintain good relationship with all the business entities • To visit potential companies & institutions to finalize business • Deal within the targeted turnaround time based on ADIB police & procedures • Prepare and review standard application and ensure all the information provided are accurate and ensure authenticity of the critical documents such as ( Key Fact Statement , Valid Passport , Emirates ID and Salary certificate ) prior sending for processing • follow the approval process and escalate the delay • Execute Murabaha Contract with the customer representing ADIB and prepare the file as per check list • Initiate cross sell other banking products on best efforts basis • Escalate Customer complaints • Ensure that all applications submitted are error free and fixed • Adhere with office timing • Follow strictly secrecy norms and maintain data confidentiality

  • Maintain good relationship with all the business entities
  • To visit potential companies & institutions to finalize business
  • Deal within the targeted turnaround time based on ADIB police & procedures
  • Prepare and review standard application and ensure all the information provided are accurate and ensure authenticity of the critical documents such as ( Key Fact Statement , Valid Passport , Emirates ID and Salary certificate ) prior sending for processing
  • follow the approval process and escalate the delay
  • Execute Murabaha Contract with the customer representing ADIB and prepare the file as per check list
  • Initiate cross sell other banking products on best efforts basis
  • Escalate Customer complaints
  • Ensure that all applications submitted are error free and fixed
  • Adhere with office timing
  • Follow strictly secrecy norms and maintain data confidentiality
CASH MANAGEMENT AND FOREX OPERATIONApr 2018 - Jun 2020
Travelex Emirates Exchange | United Arab Emirates Abu Dhabi Airport

Ensuring all the staffs working in stores are capable and willing to provide a high level of services to the customers with ultimate goals of exceeding customer expectations along with maximizing sales • Strictly following KYC regulations • Provide advice , plans and instructions that improve the KPI • Communicate and engage everyday and use a consistent approach • Regularly review the KPI reports and discuss with each of the Sales Consultants and captains on their achieved performance and devise new goals and strategies to hit the final revenue • Keeping the right stocks in the right store including required denomination • Daily handover briefing with the incoming teams • Documented and prepared daily check list of the branch • Investigate and resolve customers issues and complaints • Handled all queries and client feedback in professional manner • Handled Audit queries related to the department • Handled MIS and Regulatory reporting pertaining to client trade • Handle the teller without any errors shorts and over

  • Ensuring all the staffs working in stores are capable and willing to provide a high level of services to the customers with ultimate goals of exceeding customer expectations along with maximizing sales
  • Strictly following KYC regulations
  • Provide advice , plans and instructions that improve the KPI
  • Communicate and engage everyday and use a consistent approach
  • Regularly review the KPI reports and discuss with each of the Sales Consultants and captains on their achieved performance and devise new goals and strategies to hit the final revenue
  • Keeping the right stocks in the right store including required denomination
  • Daily handover briefing with the incoming teams
  • Documented and prepared daily check list of the branch
  • Investigate and resolve customers issues and complaints
  • Handled all queries and client feedback in professional manner
  • Handled Audit queries related to the department
  • Handled MIS and Regulatory reporting pertaining to client trade
  • Handle the teller without any errors shorts and over

Education

High School or equivalentJun 2013
Ashbal Al-Quds Private School
Bachelor's Degree, Finance And BankingOct 2017 - Present
Al Ain University of Science & Technology

Business Administration